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#Auvane
@Auvane
Frequently ask questions
Do you ship overseas?
No, we currently ship within the United Kingdom only. All orders are dispatched via Royal Mail and delivered within 4 to 9 working days.
How long will it take to get my orders?
Most orders arrive within 4 to 9 working days after dispatch. You'll receive a confirmation email with tracking details as soon as your order is on its way.
Is shipping free?
Yes, we offer free shipping on all orders within the UK, no minimum spend required.
Can I track my order?
Absolutely. Once your order has been dispatched, you'll receive a tracking link via email. You can also track your order directly here.
What is your return policy?
You can return any item within 30 days of delivery, provided it is unworn, unwashed, and in its original condition with tags attached. Simply contact our support team to get started.
How do I exchange an item for a different size?
Just reach out to our support team within 30 days of receiving your order and we'll arrange an exchange for the correct size. We aim to make this as smooth as possible.